How 3JL approaches account privacy and data protection
This privacy policy explains what account and usage information may be handled when you use 3JL, why it may be needed, and how you can review the applicable data practices before playing.
Our commitment
How 3JL approaches your privacy
Review the main privacy points that matter when using 3JL for games, account access, payments, and support.
Encrypted connections
3JL uses secure connection practices to help protect information sent through the website. Check the current site notices and applicable terms for the latest technical details, as security arrangements may change over time.
No data selling promise
3JL does not present your personal information as a product for sale. Any use or disclosure of information should be understood alongside the current privacy notice, service terms, and legal requirements.
Your choices
You may contact 3JL to ask about the personal information associated with your account or to request a correction where applicable. Requests may be subject to identity checks, record-keeping duties, and other legal or operational requirements.
Payment information
Payment details may be processed through the payment options shown in your account. Before depositing or requesting a withdrawal, review the payment instructions and current terms carefully, and do not share your login or payment credentials with anyone.
Data storage
Information connected with your account and use of the service may be retained for support, security, compliance, and record-keeping purposes. Retention periods and protection measures can vary, so refer to the current privacy information for the relevant details.
Relevant communications
3JL aims to keep account and service messages relevant. Where promotional communications are available, check the message instructions or account settings for any available unsubscribe or communication preferences.
Your privacy matters to 3JL. This page provides a clear starting point for understanding how information may be handled when you browse the site, create an account, use games, make payments, or contact support.
Overview
3JL (https://3jllive.asia) provides online gaming access, games, account help, payment information, support, and a Philippine player experience. The service is intended for adults aged 21 and above. Please review the privacy information and current service terms before using your account.
This privacy policy is intended for people who visit or use the 3JL website and related services. By continuing to use the service, you acknowledge that information may be handled as described in the current policy, subject to applicable law and any updated terms.
3JL presents privacy information in straightforward language wherever the available details allow. This page is not a substitute for legal advice. If you have a question about account privacy, data protection, or a personal information request, contact support through the available official channels.
Information we may collect
To open an account and use 3JL services, we collect only the information needed to support account access, player assistance, payments, security, and the Philippine user experience.
| Information category | More Details | Why we use it |
|---|---|---|
| Personal information | Your name, email address, mobile number, and date of birth | To verify your account details and contact you when needed |
| Payment information | Payment account details and transaction reference numbers | To process deposits and withdrawals and maintain accurate transaction records |
| Device information | Your IP address, browser type, and operating system | To help protect accounts, identify suspicious activity, and reduce fraud or misuse |
| Gaming information | Your play history, betting activity, and recorded wins or losses | To operate and improve the gaming service and support responsible gaming practices |
| Communication information | Chat records and support ticket details | To provide customer service, respond to questions, and investigate account or technical concerns |
Important 3JL will never ask for your password, PIN, or OTP. Do not disclose these security details to anyone, including a person claiming to represent customer support.
We collect only information that is reasonably necessary to provide and protect our services. We do not seek unnecessary personal details.
How we use your information
Information collected through 3JL is used for the following clear and legitimate purposes:
- Account management To create, verify, maintain, and administer your account
- Transaction processing To process deposits and withdrawals and administer eligible bonuses in line with the current promotion terms
- Gaming services To provide access to games and keep an accurate record of relevant game activity and results
- Customer support To review your concerns and provide answers or practical assistance
- Security To detect and help prevent fraud, misuse, and unlawful activity
- Legal obligations To meet applicable legal and regulatory requirements
- Service improvement To understand how the service is used and identify areas for improvement
- Communications To send important service notices and, where applicable, information about promotions and offers
3JL uses your information only for lawful, clear, and relevant purposes connected with the services described here. We do not use it for a new purpose without the appropriate consent or other lawful basis. Please review the latest policy and applicable promotion terms for details that may change over time.
Information Sharing and Disclosure
3JL respects the privacy of your personal information. In limited situations, selected information may be shared when needed for the following purposes:
- Payment processors: Information required to process a transaction may be shared with the relevant payment gateway or payment service provider.
- Game providers: Limited information may be shared with authorised gaming partners when necessary to deliver the requested game services.
- Legal requirements: Information may be disclosed when required by a valid court order or a lawful request from law enforcement or a regulatory authority.
- Business transfers: Information may be transferred as part of a merger, acquisition or sale of business assets.
- With your consent: Information may be shared when you have given clear permission for that specific purpose.
3JL does not sell personal information to advertisers, marketing companies or unrelated third parties. Protecting account privacy and personal data remains an important priority.
Third-party service providers working with 3JL are expected to follow confidentiality obligations and may use shared information only to deliver the agreed service.
Cookies and Tracking Technologies
3JL may use cookies and similar technologies to support a smoother browsing experience. Cookies are small text files stored on your device when you access a website.
The cookie categories that may be used include:
- Necessary cookies: These cookies support essential website functions, including maintaining an active login session.
- Performance cookies: These cookies help us understand how the website is used and identify opportunities to improve its performance.
- Functional cookies: These cookies remember selected preferences, such as your language or other display settings.
- Marketing cookies: These cookies may support the delivery of more relevant advertising. You can choose to disable them through the available settings.
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the availability or operation of some website features.
Data Protection Measures
3JL applies security controls intended to help protect personal information from unauthorised access, misuse or disclosure.
- SSL/TLS encryption: Data transfers may be protected using 256-bit encryption where supported by the relevant connection or service.
- Secure servers: Servers are protected with security measures such as firewalls and intrusion detection controls.
- Regular security audits: Security checks may be carried out periodically by qualified third-party security specialists.
- Access controls: Access to personal information is limited to authorised personnel who need it for a legitimate work purpose.
- Data backups: Regular backups are maintained to support data recovery if information is affected by a technical incident.
- Two-factor authentication: Where available, you may enable two-factor authentication to add another layer of account security.
Your responsibility: Use a strong, unique password, keep your login details private, and notify us promptly if you notice any unusual activity on your account.
We apply reasonable security measures to protect your information, but no internet transmission can be guaranteed to be completely secure. Please also take sensible steps to protect your account and personal data.
Your rights and choices
You remain in control of the personal information you provide to 3JL. Subject to applicable requirements, you may exercise the following rights:
- Access: The right to know what personal information we hold about you
- Correction: The right to correct information that is inaccurate, incomplete, or outdated
- Deletion: The right to ask for your personal information to be deleted, subject to legal or operational obligations
- Restriction of processing: The right to ask us to stop or limit certain uses of your personal information
- Data portability: The right to receive eligible information in a structured, machine-readable format
- Objection: The right to object to certain types of data processing
- Withdrawal of consent: The right to withdraw consent you have provided at any time, where processing is based on consent
To exercise these rights, contact our support team with enough information for us to verify and review your request. We aim to process eligible requests within seven business days, subject to any required checks.
Communications [email protected] You may also send us a message through live chat support.
Children and age requirements
3JL is intended only for adults aged 21 and above. We do not knowingly collect personal information from anyone under 21.
For parents and guardians: If you believe that a person under 21 has shared personal information with us, please notify our support team as soon as possible so we can review the matter and take appropriate action.
We use reasonable age-screening measures and work to help prevent access by underage users. Responsible gaming remains an important part of the 3JL player experience.
Changes to this privacy policy
3JL may revise this privacy policy from time to time to reflect new features, legal requirements, security practices, or user feedback.
For material updates, we may:
- Display a clear notice on the website
- Send a notice to your registered email address where appropriate
- Update the revision date on this page
Please review this privacy policy periodically. If you continue using [3JL](/) after an updated version is posted, the revised policy will apply to your continued use, subject to applicable requirements.
Last updated: January 2025
Contact us
For privacy questions, concerns, or requests, please contact our support team through the available channels:
24/7 support is available
Use the support option available in your account
Philippines
For privacy-related questions, please contact support through the option shown in your account. For urgent account concerns, use live support when available.
Your Privacy Matters at 3JL
3JL is committed to a clear and responsible online gaming experience for Philippine adults aged 21 and over. Please review how account privacy and data protection are handled before using the platform, and only share information needed for your account or support request.
